Resolved
This incident has been resolved.
Posted Dec 16, 2025 - 19:25 UTC
Identified
We must proceed to an emergency maintenance on our main database cluster.
This is scheduled at 17:15 CET
Posted Dec 16, 2025 - 16:02 UTC
Update
Impact is mitigated. We are still monitoring the situation
Posted Dec 16, 2025 - 14:25 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2025 - 11:14 UTC
Identified
We are still working on this issue.
Posted Dec 16, 2025 - 11:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2025 - 10:45 UTC
Investigating
We are currently investigating this issue.
Posted Dec 16, 2025 - 10:34 UTC
This incident affected: Email (SMTP in, SMTP out, Roundcube webmail, Sogo webmail, Access (IMAP/POP3), Forwarding), Hosting (Simple Hosting FR-SD3, Simple Hosting FR-SD5, Simple Hosting FR-SD6, Simple Hosting LU-BI1, Cloud FR-SD3, Cloud FR-SD5, Cloud FR-SD6, Cloud LU-BI1, GandiCloud VPS FR-SD6), Portal (www.gandi.net, Billing / payments, admin.gandi.net, shop.gandi.net, Go Sitebuilder), APIs (PUBLIC API v4, PUBLIC API v5), Domain name registration, Web redirection services, Network, SSL Certificates, Security alert, and DNS (LiveDNS, {abc}.dns.gandi.net, ns6.gandi.net).